Clubhouse Casino Terms & Conditions

These Terms and Conditions govern access to and use of Clubhouse Casino, an online casino service available to eligible customers in Australia. By creating an account, depositing funds, placing a wager or using any available feature, you confirm that you have read, understood and agreed to these terms.

These terms apply together with any specific rules displayed for individual games, promotions or services. Please review them carefully and retain a copy for your records. If you do not accept any part of these terms, you must not use Clubhouse Casino.

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Agreement to These Terms

By accessing Clubhouse Casino, you enter into a binding agreement with the operator of the service. The agreement includes these Terms and Conditions, applicable game rules, promotional terms and any notices presented to you during account use.

You are responsible for checking the current version before using the platform. Continued access after an update has been published will generally indicate acceptance of the revised terms, subject to any rights you may have under applicable law.

Who May Use the Casino

Clubhouse Casino is intended only for individuals who are at least 18 years old. You must not register or play if you are under the minimum legal age applicable to you, or if online gambling is restricted or prohibited where you are located.

By opening an account, you confirm that:

• You are at least 18 years of age.
• You are using the service for your own benefit and not on behalf of another person.
• The information you provide is accurate and complete.
• You have the legal capacity to enter into these terms.

Opening and Maintaining an Account

Only one personal account may be created per customer unless Clubhouse Casino expressly authorises otherwise. Registration details must be truthful, current and capable of being verified. You must update your information promptly if it changes.

Account credentials must be kept confidential. You are responsible for activity carried out through your account where you have failed to protect your login details. Notify Clubhouse Casino promptly if you suspect unauthorised access, duplicate registration or any other security concern.

Accounts must not be sold, transferred, rented or made available to another person. Payments and gameplay must be conducted by the registered account holder.

Identity and Security Checks

Clubhouse Casino may request documents or other information to confirm your identity, age, address, payment ownership or source of funds. These checks help protect customers, prevent fraud and support the secure operation of the platform.

Requested material must be genuine, legible and provided within a reasonable timeframe. The operator may restrict deposits, withdrawals or account access while verification is pending. If information cannot be confirmed, the account may be refused, suspended or closed in accordance with these terms and applicable requirements.

Funding Your Account

Deposits must be made using a payment method held in your name or otherwise authorised for your personal use. Clubhouse Casino may reject or reverse transactions that appear unauthorised, irregular or inconsistent with the account information.

You should check the payment details and amount before confirming a deposit. Processing times may vary according to the selected method and the relevant financial institution. Clubhouse Casino is not responsible for delays caused by third-party payment providers, incorrect customer information or technical interruptions outside its reasonable control.

Funds credited to your account are intended for lawful gaming activity. You must not use the platform to transfer money between individuals, conceal the origin of funds or conduct any unrelated financial activity.

Withdrawal Requests

Withdrawals may be requested through the methods made available in your account. Before approving a request, Clubhouse Casino may complete outstanding identity, payment or security checks and may return funds to the original funding method where appropriate.

You are responsible for entering accurate withdrawal information. A request may be delayed, declined or adjusted where it involves a payment method not belonging to you, an unresolved bonus condition, suspected misuse or a breach of these terms.

Any applicable transaction costs, currency conversion charges or third-party fees should be considered before requesting a withdrawal. Clubhouse Casino may set reasonable transaction limits and processing conditions, which will be shown or communicated through the service.

Promotions and Bonus Rules

Bonuses, free bets, rewards and other promotional offers are subject to the specific terms displayed with each offer. Those terms may include eligibility rules, minimum deposits, wagering requirements, expiry dates, game restrictions and maximum eligible amounts.

Unless expressly stated otherwise, a customer may not claim the same offer more than once or use multiple accounts to obtain a promotional advantage. Clubhouse Casino may withhold or remove promotional benefits where an offer has been obtained through error, abuse, collusion or a breach of its conditions.

Before accepting a promotion, you should understand how it affects withdrawals and which contributions count toward any wagering requirement. Where a promotion conflicts with these general terms, the specific promotional conditions will apply to that offer.

Using the Service Properly

You must use Clubhouse Casino lawfully, fairly and in accordance with the instructions displayed on the platform. Gameplay must be undertaken personally and through ordinary human interaction. You are responsible for reviewing your selections before confirming a wager.

Technical issues, interrupted connections or display errors may affect a session. If a game or transaction appears incorrect, stop using the affected feature and report the issue. Clubhouse Casino may investigate and correct clear errors or suspend affected activity while an investigation is undertaken.

Conduct That Is Not Allowed

The following activities are prohibited:

• Providing false, misleading or stolen identity information.
• Using another person's account, payment method or personal details.
• Operating multiple accounts without written approval.
• Using bots, automated software, scripts or tools designed to manipulate gameplay.
• Attempting to exploit a software fault, pricing error, promotion or technical weakness.
• Colluding with other customers or interfering with the fairness of a game.
• Using the platform for fraud, money laundering, unlawful transfers or other criminal conduct.
• Introducing malicious code or attempting to disrupt, access or damage the service.

Clubhouse Casino may review activity and take proportionate action where prohibited conduct is suspected.

Ownership of Casino Materials

Clubhouse Casino and its licensors retain rights in the platform, including its software, design, text, graphics, logos, trademarks and other content. You receive a limited, personal and non-transferable right to use the service for its intended purpose.

You must not copy, modify, publish, distribute, reverse engineer, commercially exploit or create derivative works from any part of the platform unless expressly permitted in writing or allowed by law. Nothing in these terms transfers ownership of Clubhouse Casino materials to you.

Limits on Responsibility

The service is provided for entertainment and may not be continuously available. Clubhouse Casino does not guarantee that the platform will always be uninterrupted, error-free, secure from every possible threat or compatible with every device and network.

To the extent permitted by law, Clubhouse Casino is not responsible for losses caused by events outside its reasonable control, customer misuse, inaccurate information, unauthorised access resulting from the customer's failure to protect credentials, payment-provider failures or interruptions to communications networks.

Nothing in these terms excludes or limits a right or responsibility that cannot lawfully be excluded or limited. You should make decisions about deposits and wagering carefully and only use funds that you can afford to lose.

Restrictions and Account Closure

Clubhouse Casino may suspend, restrict or close an account where there is a security concern, failed verification, suspected fraud, prohibited activity, non-compliance with these terms or a requirement to do so for operational or legal reasons. Access may also be restricted to protect the customer or the integrity of the service.

During a review, withdrawals and other account functions may be paused. Where an account is closed, any valid balance will be handled in accordance with applicable requirements, after considering outstanding obligations, disputed transactions, prohibited conduct and promotional terms.

You may request account closure at any time. Closure does not remove obligations that arose before the account was closed.

Handling Personal Information

Clubhouse Casino collects and uses personal information to create and manage accounts, process transactions, verify customers, provide the service, prevent misuse and meet applicable operational obligations. Information may be shared with trusted service providers where necessary for these purposes.

Personal information should be accurate and kept current. The handling, retention, security and disclosure of information are subject to the applicable privacy notice and relevant privacy requirements. You should read the privacy information made available through the platform before registering.

Safer Gambling Commitment

Gambling should remain an enjoyable form of entertainment, not a way to solve financial difficulties or recover losses. Set limits before you play, take regular breaks and never gamble with money needed for essential expenses.

Clubhouse Casino may provide account controls or other tools intended to support informed play. You can also choose to stop gambling or request restrictions on your account. If gambling is becoming difficult to control, consider speaking with a qualified health, financial or gambling support service and seek assistance from people you trust.

Do not gamble under the influence of alcohol or other substances, and do not chase losses by increasing stakes. If you are concerned about your gambling, act early and request help.

Changes to These Conditions

Clubhouse Casino may revise these terms to reflect changes to the service, promotions, security practices, operational processes or applicable requirements. The updated version will be made available through the platform, with the effective date shown where appropriate.

Changes will not normally affect a completed transaction retrospectively unless correction is required because of an error, fraud, unlawful conduct or another circumstance permitted by law. If you do not accept a revised term, you should stop using the service and may request account closure.

How to Get in Touch

For questions about these Terms and Conditions, account access, verification, payments or responsible gambling features, contact Clubhouse Casino at [email protected]. Please provide enough information for your enquiry to be identified, but do not send passwords or unnecessary sensitive information.

Customer support may request additional details to confirm that you are the account holder before discussing account-specific matters. These terms remain effective until your account is closed or the agreement otherwise ends.

Last updated: 5 August 2026