Clubhouse Casino Betting Rules

Gambling should always be viewed as a form of entertainment rather than a way to make money. At Clubhouse Casino we encourage customers to play responsibly, set personal limits, and treat wagering as leisure activity with inherent risks.

This page sets out Clubhouse Casino's approach to responsible gaming, privacy, cookies, betting rules and terms. It explains the tools available to players, how we handle personal information, and the rules that apply when placing bets on our platform.

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Our Commitment to Responsible Gambling

Clubhouse Casino is committed to promoting safe play and reducing harm. We design our services to encourage informed choices and provide clear information about the risks associated with gambling.

We expect our players to wager within their means. Our staff and systems monitor play patterns to identify behaviours that may indicate distress or loss of control, and we take action when appropriate to protect players.

Recognising Problem Gambling

Problem gambling can take many forms. Early recognition helps reduce harm. Signs may include neglecting responsibilities, chasing losses, borrowing to gamble, or spending more time gambling than intended.

• Changes in mood or behaviour linked to gambling.
• Frequent unsuccessful attempts to cut down or stop gambling.
• Financial stress attributed to betting activity.
• Using gambling to escape problems or to cope with stress.

Self-Assessment and Limits

Players are encouraged to review their gambling habits and make use of limit-setting tools where needed. Clubhouse Casino supports a range of personal controls.

• Deposit limits - set a maximum amount you can deposit daily, weekly or monthly.
• Loss limits - limit total losses over a defined period to manage financial exposure.
• Reality checks - periodic reminders of session length and activity to maintain awareness.
• Cooling-off periods - temporary suspensions of account access for a chosen timeframe.
• Self-exclusion - the option to close access to the site for an extended period or indefinitely.

Responsible Gaming Tools

We provide a suite of tools to help players manage their activity. These are accessible through account settings and the help pages.

• Custom deposit and staking limits that can be adjusted by the player.
• Session timers and reality check alerts to notify players of elapsed play time.
• Self-assessment questionnaires to help evaluate gambling behaviour.
• Optional cooling-off and self-exclusion features with clear instructions for reinstatement.
• Account activity summaries and transaction histories to assist with budgeting and review.

Support and Assistance

If you or someone you know is experiencing difficulty controlling gambling, we strongly encourage seeking professional help. Early intervention is important and support is available.

For account-specific assistance, please contact our support team at [email protected]. For independent external help, consider the following resources:

• Gambling Help Online - confidential online counselling and information.
• Australian Government - Gambling Support Services - information on support options and local services.

National Gambling Helpline - 1800 858 858 - is a free and confidential support service for people affected by gambling. These organisations are independent external support services and are not operated by Clubhouse Casino.

Underage Gambling

Only individuals aged 18+ or older may use the website. Clubhouse Casino prohibits access by minors and uses verification processes to prevent underage play.

If we detect or are notified of underage use, we will suspend the account and take steps to verify the user's age before any funds are returned in accordance with applicable procedures.

Parental Controls

Parents and guardians are advised to use device-level controls to restrict access to gambling sites. Many operating systems and third-party tools provide app and browser controls to limit content and purchases.

Clubhouse Casino recommends storing account credentials securely and not sharing payment details with minors. If a child has gained access to an account, contact our support centre immediately through the website help features.

Tips for Staying in Control

Practical measures can reduce the risk of harm and keep gambling enjoyable. Consider the following guidance.

• Set strict budgets and stick to them - never gamble with money needed for bills or essentials.
• Use deposit and loss limits to restrict exposure.
• Take regular breaks and use reality checks to monitor session length.
• Avoid chasing losses - accept that losses are part of gambling.
• Do not gamble when under the influence of alcohol or in high-stress situations.
• Seek support early if gambling causes emotional or financial strain.

Changes to This Policy

Clubhouse Casino may update these responsible gaming provisions from time to time. We will publish revisions on our site and, where appropriate, notify registered customers of significant changes.

Players should review this page periodically to remain informed about available tools and support options.

Clubhouse Casino values privacy and aims to handle personal information in a clear and responsible way. The following privacy statements explain what we collect, how we use it, and the rights available to our customers.

Information We Collect

We collect information necessary to operate accounts, complete transactions, and comply with our obligations. This may include identity information, contact details, payment data, and activity logs.

How We Use Information

Personal information is used to provide services, process payments, perform security checks, and communicate with players. We may also use aggregated data for improving services and promotional activities, subject to user preferences.

Cookies and Similar Technologies

We use cookies and related technologies to enable site functionality, personalise content, and analyse usage. These technologies help deliver a consistent and secure user experience.

Data Sharing

We may share information with service providers who process data on our behalf to operate the site, handle payments, or provide security services. We do not sell personal information to third parties for marketing.

Data Security

Clubhouse Casino implements technical and organisational measures to protect personal data. Access to personal information is limited to authorized personnel and partners with a legitimate need to process the data.

Data Retention

We retain personal information for as long as necessary to fulfil contractual obligations, comply with legal requirements, and to resolve disputes. Retention periods vary depending on the type of information and legal requirements.

Your Rights

Users may have rights to access, correct, or delete personal information, and to object to certain processing activities. Requests are handled in accordance with applicable law and our verification procedures.

Third-Party Services

Parts of our site may integrate with third-party services for analytics, payment processing or customer support. Those services operate under their own privacy terms and are independent of Clubhouse Casino.

International Transfers

Some service providers may process data outside Australia. When transfers occur, we apply safeguards to maintain an appropriate level of protection for personal information.

Policy Updates

We may modify this privacy section to reflect changes in law or business practices. Updated versions will be posted on the site with the date of the latest revision.

Contact Information

If you have questions about our privacy practices, please use the contact channels available on the Clubhouse Casino website help pages to reach our data protection team.

Clubhouse Casino uses cookies to ensure a secure and improved player experience. This cookie policy explains the types of cookies we use, why we use them, and how players can manage preferences.

What Cookies Are

Cookies are small text files placed on your device to store information about your visit. They help a website recognise your device and remember preferences.

Types of Cookies

We use different categories of cookies to support site operation, analytics and marketing. Cookies may be persistent or session-based depending on their purpose.

Essential Cookies

Essential cookies enable core functionality such as login, navigation and secure transactions. Disabling these may affect your ability to use the site.

Performance Cookies

Performance cookies collect anonymous information about how users interact with the site. This data helps us improve content, layout and speed.

Functional Cookies

Functional cookies remember preferences like language or display settings to provide a more personalised experience.

Marketing Cookies

Marketing cookies are used to deliver relevant advertising and to measure the effectiveness of campaigns. Users can opt out of targeted advertising where provided.

Managing Cookies

Most browsers allow you to block or delete cookies via settings. Additionally, our site provides tools for managing cookie preferences. Blocking cookies may reduce functionality.

Third-Party Cookies

Content on our site may include elements from third parties that set their own cookies. These are governed by the privacy policies of those third parties, not Clubhouse Casino.

Policy Updates

We may update this cookie policy to reflect changes in technology or practices. Revisions will be posted on the site and will take effect immediately for new visitors.

These betting rules govern wagering activity on Clubhouse Casino. They explain who can place bets, how bets are accepted, and how disputes are managed.

Eligibility

Only persons permitted by applicable law and aged 18+ may open accounts and place bets on Clubhouse Casino. Customers must not place bets on behalf of others.

Account Requirements

Account holders must provide accurate information and keep their account details up to date. Verification may be required prior to deposits, wagers or withdrawals.

Accepted Bets

We accept bets placed through authorised channels and in accordance with event rules shown at the time of bet placement. Acceptance is subject to the site confirming the stake and odds.

Bet Settlement

Bets are normally settled according to the outcome determined by the official event or game provider. Settlement times vary depending on the event and any appeals processes.

Void Bets

A bet may be declared void if an event is cancelled, if there is an error in the market, or where rule breaches affect the outcome. Stakes on void bets are generally returned to the account.

Bonus Betting Rules

Bonuses and promotional offers have specific terms that govern eligibility, wagering requirements and expiry. Players should read offer terms carefully before participation.

Technical Errors

We aim for accurate pricing and display of markets. In the event of a technical error affecting odds or stakes, Clubhouse Casino reserves the right to void affected bets and correct transactions where appropriate.

Fraud Prevention

We monitor for irregular activity and may suspend or close accounts where fraud, money laundering, or other prohibited conduct is suspected. Evidence may be shared with law enforcement where required.

Maximum Payouts

Maximum payout levels may apply to certain markets. These are determined by the terms published at the time of the bet and by our internal risk policies.

Responsible Gambling

All bets should be placed responsibly. We encourage use of the responsible gambling tools described on this page and will take action to protect vulnerable players.

Rule Changes

We may amend these betting rules. Changes will be posted on the site and will apply from the date indicated. Continued use of the service after changes will constitute acceptance.

The following terms govern use of Clubhouse Casino services. They set out the relationship between the customer and the site, including obligations, rights and remedies.

Acceptance of Terms

By using Clubhouse Casino you agree to these terms. If you do not accept them, do not use the site. Terms may be updated from time to time.

Eligibility

Accounts must be held by persons eligible under applicable law and aged 18+. Multiple account restrictions and single-user rules apply as described in the account policies.

Account Registration

Registration requires accurate personal information and acceptance of verification checks. Accounts are non-transferable and must be used only by the registered person.

Verification

Verification may include identity checks, document requests, and other procedures to confirm identity, source of funds, and compliance with legal obligations.

Deposits

Deposits must be made using payment methods available on the site and in the name of the account holder. Clubhouse Casino may impose limits or verification requirements on deposits.

Withdrawals

Withdrawal requests are processed subject to verification and any pending obligations. Withdrawal methods are published in the account area and may be subject to processing times.

Bonuses

Promotional offers are subject to specific terms. Bonuses must be claimed and used in accordance with those terms and may carry wagering requirements or other conditions.

Acceptable Use

Users must use the site lawfully and not interfere with its operation. Harassment, abuse, or attempts to disrupt services are prohibited.

Prohibited Activities

Prohibited activities include fraud, money laundering, account sharing, and any attempt to exploit system vulnerabilities. Violations may result in account suspension and forfeiture of funds.

Intellectual Property

Content on the site, including trademarks, logos and software, is owned or licensed by Clubhouse Casino. Users may not copy or reuse content without permission.

Limitation of Liability

To the extent permitted by law, Clubhouse Casino excludes or limits liability for losses arising from use of the service, technical faults, or interruption of service. Users should not rely on the site for financial or investment advice.

Account Suspension

We may suspend or close accounts for regulatory reasons, security concerns, suspected misconduct, or at the user's request. Procedures for resolving disputes will be provided where relevant.

Privacy

Your use of the site is subject to our privacy practices described above. We process personal data in connection with account management, security and compliance obligations.

Responsible Gambling

We promote responsible play and provide tools and information to help manage gambling activity. Players are expected to act responsibly and may contact support for assistance.

Amendments

Clubhouse Casino may amend these terms. Material changes will be communicated to account holders when feasible. Continued use after changes indicates acceptance of the revised terms.

Contact Information

For general enquiries about these terms and conditions, please consult the help and support resources on the Clubhouse Casino website. Specific account matters should be addressed through the account help centre.

Last updated: 31 July 2026